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Author Archives: Mike Richardson


Visual Triage

Visual Triage

The best way to triage is visually.  We can process visually so much faster and comprehensively than we can any other way.  There is a reason why “a picture is worth a thousand words”.  There is a reason why a cockpit is a very visual place … plus the control room of a nuclear power station … plus the driving ... Read More »


The Gift and Power of Emotional Courage | Susan David

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Inside the Mind of a Master Procrastinator | Tim Urban

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How Frustration Makes us More Creative: Tim Hartford

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The Terrible Roommate: Ducks!

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Don Phin: In Business We Trust

In Business We Trust Great summary by my good friend Don Phin.  One thing that really caught my attention was: Top five communications topics that are most effective in increasing employer trust: Societal Impact– The organization’s contributions for the betterment of society 3.78Values– The organization’s values 3.24The Future– The organization’s vision for the future 3.12Purpose– The organization’s mission and purpose ... Read More »


Clayton Christensen: After 25 years studying innovation, here is what I have learned

Clayton Christensen:  After 25 years studying innovation, here is what I have learned

GREAT article from my favorite innovation thought leader, Clayton Christensen:  After 25 years studying innovation, here is what I have learned Why do great firms fail, especially at the hand of smaller and less resourced upstarts? The answer: Disruptive innovations. These are innovations that are less expensive and poorer performing than existing products on the market. Disruptive innovations are often ... Read More »


Cracking the Agility Code #8

Cracking the Agility Code #8

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Cracking the Agility Code #7

Cracking the Agility Code #7

If you dabble, obsess or hack at AGILITY, you will fail! Don’t be talked off the path to mastery. It’s a long and arduous journey, which the majority don’t have the staying power for, to go the distance. Take solace in knowing that with every step you take, staying on the path, you are in a smaller and smaller minority. ... Read More »


Air Travel in Real Life

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