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Author Archives: Mike Richardson


Cracking the Agility Code #11

Cracking the Agility Code #11

Think modern jet fighter plane to remind you to always be finding the agile middle as an and-proposition.  It never ceases to amaze me how mired we are in or-thinking and how easily our conversation-flow derails into an or-proposition of this-or-that, rather than an and-proposition of this-and-that.  I love explaining the and-proposition design principles of a modern jet fighter plane, ... Read More »


Cracking the Agility Code #10

Cracking the Agility Code #10

What’s the QQC of your Conversation-Flow? Agile or Waterfall? Agile Conversation-Flow becomes Agile Cash-Flow! Waterfall Conversation-Flow becomes Waterfall Cash-Flow! … Down the drain if you aren’t carefull! You show me an enterprise with poor QQC of Cash-Flow and I will show you one with poor QQC of Conversation-Flow. Over talking about some things, under-talking about others and not taking realer-actions-sooner ... Read More »


Cracking the Agility Code #9

Cracking the Agility Code #9

Which camp are you in? In the last global survey on agility I saw from McKinsey in October 2017, their estimate of the agility advantaged minority had risen from 12% to 22%. That’s still a very small minority, which means it’s a great time to join them! Read More »


Visual Triage

Visual Triage

The best way to triage is visually.  We can process visually so much faster and comprehensively than we can any other way.  There is a reason why “a picture is worth a thousand words”.  There is a reason why a cockpit is a very visual place … plus the control room of a nuclear power station … plus the driving ... Read More »


The Gift and Power of Emotional Courage | Susan David

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Inside the Mind of a Master Procrastinator | Tim Urban

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How Frustration Makes us More Creative: Tim Hartford

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The Terrible Roommate: Ducks!

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Don Phin: In Business We Trust

In Business We Trust Great summary by my good friend Don Phin.  One thing that really caught my attention was: Top five communications topics that are most effective in increasing employer trust: Societal Impact– The organization’s contributions for the betterment of society 3.78Values– The organization’s values 3.24The Future– The organization’s vision for the future 3.12Purpose– The organization’s mission and purpose ... Read More »


Clayton Christensen: After 25 years studying innovation, here is what I have learned

Clayton Christensen:  After 25 years studying innovation, here is what I have learned

GREAT article from my favorite innovation thought leader, Clayton Christensen:  After 25 years studying innovation, here is what I have learned Why do great firms fail, especially at the hand of smaller and less resourced upstarts? The answer: Disruptive innovations. These are innovations that are less expensive and poorer performing than existing products on the market. Disruptive innovations are often ... Read More »